We use Wilcom for embroidery digitizing purposes.

We use Adobe Illustrator for Vector Conversion.

Yes. Price quotes and stitch estimates are provided FREE of cost. Email us your artwork and give details (Size, colors, format needed, fabric on which design is sewn etc) and we will get back to you with quote and details.

Just email us your order on info@pearldigitizing.com along with the instructions and attach the artwork / logo

You can submit jpg, gif, bmp, tif, pdf, ai, cdr, eps, ms word format files. Care about quality? Better the artwork, better the final product. So it is appreciated to submit a relatively clear image with color separations.

As soon as your digitized file is ready, an embroidery view capture picture will be emailed to you as evidence along with the instructions to submit payment. As soon as we get payment from your side, we will email your desired embroidery digitizing file format to you. Please make sure to check your spam settings or add info@pearldigitizing.com in your safe / allow list of inbox. Once a mutual trust is developed, we will send your digitized file and request for payment afterwards.

Yes, you can pay by PayPal.

Nominal editing is done free of cost and complex editing if it is different than originally ordered design is charged very reasonably.

Yes, we keep backups of your custom digitized file, vector files, emails and original logos/ artwork for 30 days and destroy the data afterwards.

Yes, we correspond with each customer personally and no correspondence is automated. You do not have to sign up or log in to download your files. All your digitized files are personally emailed to you to your given email address.

Yes we are already offering credit payment terms to our regular clients. As with all businesses, when a mutual trust starts developing with new clients, we start offering them credit terms and increase the credit amount accordingly with the passage of time and work load.